Frequently Asked Questions

You can contact Lilliputiens customer service through our contact form.
You will receive an answer within 48 hours.

How to maintain Lilliputiens toys?


Most of our toys are machine washable at 30° and low spin. To achieve the best possible result, it is advisable to machine wash the toy in a pillowcase. This way, you prevent loose elements from getting stuck in the machine and you fully protect your Lilliputiens toys.

Some toys are only surface washable. Sometimes you need to remove the sound element from a toy before washing.

Golden rule: individual washing instructions are displayed on the packaging and on the toy label. Read them carefully before washing.